At Australian Venue Co., we're redefining the hospitality experience through creativity, technology, and media innovation.
Our Retail Media division connects leading alcohol brands — and soon, non-endemic brands — with millions of consumers across 200+ venues nationwide.
We blend real-world experiences with innovative retail media strategies to influence purchase decisions at the point of consumption.
We're growing fast and looking for an action-orientated Account Manager to join our dynamic team.
Role Overview As a Retail Media Account Manager, you'll manage a portfolio of key supplier accounts, drive revenue growth, and bring campaigns to life across our national venue network.
This is a hands-on, highly visible role — you'll work directly with suppliers, internal teams, and venues to deliver innovative campaigns that drive both brand outcomes and venue engagement.
If you're relationship-driven, commercially savvy, and excited about blending customer marketing with media innovation — this is your next big move.
Key Responsibilities Client Management: Manage and grow a portfolio of major supplier accounts, supporting joint business plans and delivering quarterly business reviews.
Revenue Growth: Identify and convert new wallet opportunities through upselling, cross-selling, and innovative packaging.
Campaign Execution: Build proposals, traffic campaigns internally, and manage end-to-end delivery including briefing creative, venue activation, and reporting.
Collaboration: Partner with internal teams — venue managers, media planners, creative ops — to ensure campaign success.
Reporting and Insights: Analyse and report campaign performance, providing clients with actionable insights that drive renewals.
Innovation: Help develop new product ideas, media formats, and cross-platform opportunities that excite clients and deliver measurable impact.
Skills and Experience 5+ years' experience in account management, partnerships, retail marketing, or media sales.
Strong understanding of retail media, customer marketing, or trade marketing — preferably within alcohol, FMCG, or hospitality.
Proven experience managing and growing key client relationships.
Strong commercial acumen, confident handling budgets and margins.
Experience building integrated proposals combining media, events, sponsorships, and on-premise activations.
Highly organised and capable of handling multiple campaigns simultaneously.
Proficient in Excel, CRM platforms, and marketing reporting tools.
Understanding of digital platforms (Meta, Google, programmatic) is a plus.
Personal Attributes Natural relationship builder — you pick up the phone, not just send emails.
Hands-on do-er — comfortable creating decks, briefing teams, managing execution, and reporting results.
Proactive and self-starting with a solutions-focused mindset.
Confident presenting to senior executives and collaborating cross-functionally.
Energetic, commercially driven, and passionate about hospitality and brands.
Why Join Us Real Impact: Manage key supplier relationships in Australia's largest on-premise retail media network.
Culture of Action: We're do-ers — ideas are encouraged, action is celebrated.
Career Growth: Build your career at the intersection of media, customer marketing, and hospitality.
Creative Environment: Work in a team where innovation is welcomed and ambition is supported.
Venue Connection: Spend time in the venues you represent — understand the consumer journey firsthand.