Customer Service Agent (CSA) Role Overview
We are seeking an enthusiastic and customer-focused individual to join our team as a Customer Service Agent (CSA). This role offers the opportunity to work independently, navigating local neighbourhoods to deliver customers' shopping orders to their homes during the day or night.
About the Job Description:
* Job Type: Part-time
This CSA role involves safely driving and navigating through busy streets, suburban roads, and regional areas. The selected candidate will also be responsible for picking and packing orders to the highest standard, ready for delivery.
About You and Your Skills:
1. You must have an Unrestricted Australian Driver's Licence and a safe driving record.
2. Confidence in driving and navigating through various road conditions is essential.
3. Active lifestyle required - lifting and carrying groceries from the van to delivery points.
4. A commitment to providing great customer experiences by working with enthusiasm, energy, and pace.
Benefits:
We offer flexible work arrangements, additional leave, and parental leave entitlements. Our goal is to create a workplace that values wellbeing and professional development. We celebrate individual contributions and promote a diverse and inclusive culture.
Ongoing Support:
We provide formal training to equip you with valuable skills for a long-term career at Coles Group and beyond. Each day brings new experiences, challenges, and opportunities for growth.