**JOIN US - SHAPE LIVES - BUILD YOUR CAREER**
**About the Role**:
We’re looking for a dedicated and experienced **Frontline Support Specialist** to join our Disability Services team. This role is ideal for someone passionate about person-centred care, especially supporting clients with complex needs.
You’ll mentor staff, guide behaviour support strategies, and work closely with clients and their networks to ensure safety, inclusion, and positive outcomes.
**Benefits**:
- Pay rates from **$38.65 - $41.45** (SCHAD’s Award Level 3, based on experience/qualifications)
- Ongoing training and leadership development opportunities
- Clear career progression through succession planning
- Fitness Passport access for you and your family
- Salary packaging + meal/entertainment card (if eligible)
- Birthday leave to celebrate you!
**Duties**:
- Deliver tailored support for clients with complex needs
- Lead behaviour support and crisis management strategies
- Mentor and guide staff to build a high-performing team
- Engage clients and families to align services with individual goals
- Advocate for client rights and maintain accurate documentation
- Ensure compliance with NDIS standards and policies
**Skills and Experience**:
**Essential**:
- Proven experience in high-intensity, person-centred disability support
- Robust communication and interpersonal skills
- Ability to mentor and model best practice
- Certificate III or IV in Disability Support (or equivalent)
- Current NSW Working with Children’s Check, NDIS Worker Screening, Police Check, First Aid, and Driver’s Licence
**Desirable**:
- Experience leading complex care reviews
- Knowledge of NDIS Practice Standards and legislative requirements
**About Us**:
For over 65 years, Challenge Community Services has provided disability services, foster care, allied health, and supported employment. Our mission is simple: empower individuals and strengthen communities through compassionate, people-focused support.
**How to apply**
Confidential enquiries can be made by contacting Melissa Embrey
**Closing Date - 21st September 2025**
**We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.