Overview
Engineering Operations Technician, Data Center Engineering Operations at AWS. Location: Melbourne, VIC. Full-time.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment to ensure continual access to our customers. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people to help.
You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with teams across AWS to deliver safety and security while providing capacity at low cost for customers, in an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are looking for a Data Centre Engineering Operations Technician (EOT). EOTs are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. Equipment includes stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage, which could include 12 hour shifts, rotating shifts, and 3, 4, or 5 day work weeks.
Responsibilities
- Review the management of both routine and corrective maintenance on critical systems such as switch gear, generators, UPS, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, and more.
- Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility infrastructure operations and maintenance.
- Assist with design, implementation, commissioning, and build-out of new facilities.
- Create and implement projects to increase facility capacity, efficiency, sustainability, and reliability.
- Manage facility assets and provide infrastructure and inventory asset management.
- Oversee on-site management of contractors, sub-contractors, and vendors, ensuring work observes established practices, procedures, and local legislation.
- Collaborate with business leaders to coordinate projects, manage capacity, and optimise plant safety, performance, reliability, sustainability, and efficiency.
Hold or be able to attain an Australian Government Security Vetting Agency clearance (see applicants/eligibility-and-suitability).
Basic Qualifications
- Degree or technical certification (Military or Trade school).
- Mechanical/HVAC/Electrical engineering or technician experience in a critical environment.
- 2+ years of maintenance experience on mechanical or electrical equipment.
- Experience operating electrical or mechanical systems in a mission-critical setting (e.g., data centre, telecom).
Preferred Qualifications
- Ability to participate in a 24x7 rotating shift roster.
- 2+ years of operations experience in a data centre or critical environment.
- Experience with development of MOPs and SWMS for planned works.
- Familiar with Service Management systems (Problem & Change).
- Business-level verbal and written communication skills.
- Proven leadership and excellent attention to detail.
- Ability to prioritise multiple requests in a complex, fast-paced environment.
Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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