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Member engagement consultant

Mackay
RACQ
Posted: 1 August
Offer description

Join to apply for the Retail Consultant role at RACQ.

At RACQ, we're good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.


About The Role

RACQ Mackay is looking for a fun, energetic sales and service superstar to join our team. Experience is not necessary, but sales experience and a willingness to learn are desirable. We provide comprehensive training to set you up for success.

As a Retail Consultant, you will create exceptional customer service experiences, delivering tailored solutions across assistance, insurance, and banking products.

* Rate of pay at commencement is $34.49 + Super + Penalty Rates
* Full Time 37.5 hrs per week
* Monday to Friday, 8:30 am – 4:30 pm
* 12-month Temporary Contract


About You

Customer service and a desire to help are key. We seek applicants who love helping others, thrive in a fast-paced sales environment, adapt to change, build relationships, and have a strong work ethic. Eagerness to learn, good face-to-face and phone communication skills, and a positive attitude are essential.


Why join RACQ?

Be part of our transformation towards better, smarter solutions that deliver security and prosperity for Queenslanders. We support professional and personal development, sustainability initiatives, and green solutions like solar and batteries. We value flexibility, diversity, and inclusion, especially for Aboriginal and Torres Strait Islander peoples and those with diverse backgrounds or disabilities.


What We Offer You

* Financial benefits and discounts on banking, assistance, and insurance products
* Paid volunteer leave, payroll giving, and community event volunteering
* Flexible working options, parental leave, purchased leave, cultural observance leave, and more
* Wellbeing programs, health discounts, and Employee Assistance Program
* Development programs and access to digital learning platforms

Visit https://www.racq.com.au/about-us/careers/employee-benefits for more details.

To assess your suitability, RACQ may require psychometric assessments and background checks, including employment history, criminal record, and more. Contact HR@racq.com.au for specifics.

For questions or adjustments, email careers@racq.com.au or visit http://www.racq.com.au/about/careers/our-recruitment-process.


Work Location

Mackay

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