Overview
Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. In Australia, Audika has over 350 clinics providing hearing services to clients and strives to put hearing care on the health care agenda to improve quality of life for people living with hearing loss.
Responsibilities
- Support Audika Hearing Clinic in Port Pirie, SA on a part-time basis (3 days per week, Wednesday to Friday, 9am – 5pm; no weekends).
- Contribute to clinic performance and enhance the customer experience as a compassionate, process-oriented, and purpose-driven individual.
- Collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for clients.
- Learn about products, services, government funding programs, and use this knowledge to apply tailored client-specific sales strategies to help clients receive the best solutions.
Qualifications
- Previous administration or customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health.
- Experience working with an older demographic is preferred.
- Strong interpersonal communication skills and empathy for clients on their hearing journey.
- Higher School Certificate (HSC) or TAFE qualification.
What's in it for you
- Permanent part-time role (3 days per week) in an established global organisation.
- Performance incentives.
- Supportive hearing care team.
- Professional development through clear career path and training.
- MyRewards program – discounts to more than 300 retailers and services across Australia.
- Online Wellbeing centre – resources for wellbeing, including activities, workouts, meditations, and financial advice.
- Employee Assistance Program.
- Birthday and Christmas gifts.
Our Values
Audika is committed to a diverse and inclusive culture that acknowledges and respects our employees. We are a team of professionals who bring sound to life and connect clients through our hearing products. We create trust, work as a team, innovate, and maintain a can-do attitude in everything we do.
We value our employees and strive to create a supportive and encouraging culture where everyone can thrive and succeed.
#J-18808-Ljbffr