Transform Your Career with Nissan Financial Services
Join a world of opportunity and drive your future forward.
Nissan Financial Services is committed to delivering exceptional customer experiences and we're seeking talented individuals to help us achieve this goal. As a key member of our Settlements Team, you'll play a pivotal role in ensuring the smooth operation of retail contracts, working closely with internal sales staff and external business partners.
Your Opportunity:
* Saturday Working: You will be required to work one Saturday per week, supporting our team's commitment to providing 24/7 service to our customers.
* Critical Role: In this challenging yet rewarding role, you'll ensure all customer documentation is accurate and compliant with regulations, legislation, and policies.
* Customer Focus: Deliver outstanding customer service to our dealer network, promoting a positive message with a can-do attitude.
* Process Improvement: Identify opportunities to drive change, improve processes, and seek business efficiency, contributing to our pursuit of best practice.
* Collaboration: Work collaboratively with internal stakeholders to review transactions and settle them in a timely and efficient manner.
* Query Resolution: Help stakeholders resolve post-settlement queries and issues.
* Continuous Improvement: Assist in reviewing practices and processes to implement improvements that meet organisational requirements for policy and legislative compliance.
You Will Bring:
* Attention to Detail: Foster a culture of best practice by demonstrating outstanding attention to detail and a strong work ethic.
* Pride in Performance: Passionately drive high-performance results within your team.
* Industry Experience: Previous experience in the finance and service industry or regulated work environment is preferred.
* Customer-Centricity: Strong customer service skills, excellent communication, and adaptability are essential.
* Educational Background: Degree qualified candidates are preferred.
Our Commitment:
We're dedicated to creating a diverse and inclusive workplace where employees feel valued, respected, and empowered to reach their full potential. This role is open to experienced candidates from all walks of life, reflecting our commitment to diversity and inclusion.
Power Your Future with Nissan