Job Description
The role is a full time position working Monday to Friday, with shifts between 7:30am – 8pm. The initial hours during training will be 8:30am – 5pm.
Role Overview
As a Medical Receptionist, you will be the first point of contact for our patients.
Your Responsibilities Will Include
Greeting patients warmly and assisting with check-in procedures.
Answering emails and phone calls promptly and handling inquiries professionally.
Billing procedures – private, Medicare, workers compensation, and DVA.
Collaborating with clerical and technical staff, radiologists, and referrers.
Responsibilities
Once fully trained, you will have the opportunity to also be trained as a Contact Centre Agent, your responsibilities will include:
Answering inbound phone calls for appointment bookings.
Advising patients of preparation prior to relevant scans.
Effectively managing the appointment calendar.
What We're Looking For
Clear verbal and written communication skills.
Strong organisational abilities to manage appointments and patient flow.
Confidence working across multiple screens and systems.
Excellent attention to detail.
Experience in customer service or medical reception.
What We Can Offer You
Wellbeing benefits
Fitness passport, including full gym access and a range of classes
Supportive management that values your well-being
Discounted and bulk billed scans and services for you and your family
Learning and development
Comprehensive training to help you put your best foot forward in the role
Career opportunities across our diverse Network
Workplace Experience
Collaborative and inclusive team
Lots of uniform options to suit your preferences at no cost to you with annual top ups
Compensation
Industry-competitive salary and benefits package
Annual Remuneration Review
With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.
About Us
With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.
Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.