Leading Australian technology company that has offices throughout Australia and are in huge growth mode are looking for a AV Support Technician to help the company with inbound service requests and incident support of a corporate client. The business has seen impressive expansion over the last 18 months with new offices opening in several states. Newcastle is the head office, and the role will require you to work onsite at the client offices - Some remote work on offer. Role Responsibilities: Support and troubleshoot AV systems on-site First line support of the service desk, reviewing inbound enquires and service requests Providing technical support to clients IT infrastructure environment Offer high levels of customer service and communication skills to enterprise client Troubleshooting meeting room environment- Up to 100 Requirements: Has 2 years in an AV & IT support role Have worked in a technical support role and be used to providing external clients technical advice Be able to work from home as this is a high breed set up with a mix of office and home working weekly Have a positive proactive attitude, the team are real go getters and want someone that matches their energy Australian permeant residency or citizenship required as the company are not looking to sponsor Truly a dynamic business that has managed to kick some incredible goals over the last few years and want someone to come on board for the journey. Many success stories of people joining the company and receiving several promotions quickly to move up and increase salary.