Key Details
* Based at the Townsville Bebegu Yumba campus
* $78,740 - $89,310 per year plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits
* Be part of something new. Bring your positive mindset. Make a real impact.
About the role
Reporting to the Team Leader, HR Services, you will be a trusted and approachable first point of contact for HR support across JCU. You will deliver accurate, timely and compliant HR processing and information, while providing friendly, professional service to staff and leaders. You'll thrive in this role if you enjoy variety, value teamwork, and take pride in delivering excellent service, every interaction, every time.
Key responsibilities include:
* Providing end‐to‐end transactional HR support across the employment lifecycle, including recruitment, onboarding, employee data management, probation, performance processes and offboarding
* Supporting and guiding hiring managers through JCU's e‐recruitment system, including coaching users and helping them get the most from system functionality
* Providing HRIS advice and support to ensure pay compliance, accurate data entry and timely processing of information
* Creating a positive, welcoming experience for customers and candidates that enhances the JCU and HR brand
* Actively contributing to continuous improvement and helping build a collaborative, high‐performing and supportive team culture
What you will bring
We are looking for people who bring energy, curiosity and a genuine desire to help others. To succeed in this role, you will demonstrate:
* Strong customer service experience, with a positive attitude and open‐minded approach
* A sound understanding of HR processes across the employment lifecycle
* Excellent organisational and administrative skills, with the ability to juggle priorities in a busy environment
* High levels of integrity, discretion and attention to detail
* Clear, confident communication skills and the ability to build strong working relationships at all levels
* Confidence using HR and recruitment systems, alongside solid Microsoft Office skills
* A collaborative mindset and willingness to contribute to a team that values respect, learning, innovation and continuous improvement
Benefits
* A generous superannuation scheme with up to 17% employer contributions with UniSuper
* 5 weeks of annual recreation leave plus leave loading
* Up to 6 months paid parental leave
* Staff study assistance and paid study leave
* Ongoing professional development support
* Fitness Passport
* Corporate discount on health insurance
* Free Employee Assistance Program (coaching and counselling)
* Well‐equipped modern facilities and contemporary workspaces with access to on‐site childcare and medical services
How to apply
* Complete the application form
* Upload your current resume
Applications close on Thursday 30 April at 11:55 PM AEST; however, applications will be screened upon receipt so we encourage candidates to apply early. For any enquiries about the role, please email talent@jcu.edu.au. If you are experiencing any issues with the Apply link from an external job board, please apply directly via our Careers Page.
Equal Opportunity
James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.
Recruitment process
At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised. Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.
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