About the Role
We are seeking a seasoned Project Manager to join our team, driving project planning and delivery from start to finish. This role requires exceptional leadership skills, technical expertise, and customer service excellence.
Key Responsibilities:
* Act as a trusted advisor to customers, establishing their needs and delivering high-quality solutions by resolving issues in a timely manner.
* Understand the customer's business context and identify opportunities to drive successful outcomes.
* Lead end-to-end project planning and delivery, ensuring medium-sized projects meet or exceed customer expectations.
* Maintain strong relationships with customers through proactive service and support.
* Support and mentor Project Management Professionals, enhancing their knowledge and skills.
* Manage escalations and allocate work packages effectively.
Requirements
To succeed in this role, you will need:
* Solid years of experience in project management, particularly within networking and infrastructure projects.
* Relevant certifications such as Prince2, APMP, ITIL, Risk Management, or 6 Sigma.
* Prior experience working with global enterprise customers, managing end-to-end project delivery.
* Significant experience leading complex projects with varying timeframes.
* High degree of commercial acumen and business understanding.
* Knowledge of ITIL functions.
* Experience delivering Cisco ISE, Cisco Networking, Cloud, AWS, and Azure projects.
* Excellent stakeholder management and communication skills.
About Us
Our organization is committed to diversity and inclusivity. We encourage applications from individuals with diverse backgrounds and abilities.