Job Description
The role of a Field Service Supervisor involves leading a team of technicians to provide high-quality customer support, responsive resolutions, and preventative maintenance processes.
This includes ensuring that all customer queries are resolved efficiently, maintaining effective relationships with customers, and delivering exceptional service standards.
As a Field Service Supervisor, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a global team to achieve common goals.
The successful candidate will be responsible for mentoring and guiding junior technicians, providing coaching and training to ensure they meet the required standards.
In addition, the Field Service Supervisor will be responsible for identifying areas for improvement, implementing changes, and monitoring progress to optimize service delivery.
Key responsibilities include:
* Leading a team of field service technicians
* Providing guidance and coaching to junior technicians
* Identifying areas for improvement and implementing change
* Maintaining effective relationships with customers
* Delivering exceptional service standards
Our company values integrity, respect for people, customer passion, energy, and excellence. We empower our employees to engineer, manufacture, and market innovative products and systems that make a difference in everyday life.
By joining this team, you will have the chance to grow your skills and expertise, working with a global team to develop solutions that meet the needs of our customers.
We believe in investing in our employees and providing them with opportunities to succeed. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting role.