Customer Service Leadership Role
We are seeking a proactive leader with exceptional customer focus and passion for ongoing improvement to supervise the Private Assets team in delivering top-notch customer service across Essential Energy's programs.
* This involves supporting operational activities, driving continuous improvement initiatives, ensuring effective communication processes and defect rectification procedures.
Maintaining stakeholder relationships is crucial; efficiently handling escalated enquiries and guaranteeing compliance through regular audits will be key responsibilities.
1. A strong leadership approach supported by excellent problem-solving skills enables timely resolution of complex issues leading business success forward. This includes decision-making backed by sound judgement for quality results delivery;