Family Day Care Administration Officer
Full-time, work-from-home position based on the Sunshine Coast, commencing in January ****.
In this role, you will provide administrative, compliance, and customer support to educators, families, and the Family Day Care leadership team.
Key Responsibilities
Provide high-level administrative support across the Family Day Care service.
Manage incoming enquiries via phone and email.
Maintain accurate records for educators, families, and children.
Support educator documentation including Blue Cards, insurances and training currency.
Prepare enrolment packs, documentation, and compliance registers.
Assist with scheduling, reporting and event preparation (e.g., playgroups, PD sessions).
Process educator timesheets and pay documentation.
Generate and send invoices, track outstanding payments and assist with debt recovery.
Reconcile accounts and maintain financial records.
Ensure confidentiality and compliance with organisational policies and regulations.
About You
You'll succeed in this role if you are proactive, detail-focused, and confident working independently in a remote setting.
You will have:
Previous administration experience (childcare, education or community services desirable).
Excellent written and verbal communication skills.
Strong computer literacy – Microsoft Office and general digital tools.
High attention to detail and the ability to manage competing priorities.
Ability to build positive relationships with educators and families.
Ability to maintain confidentiality and handle sensitive information.
Requirements
Current Blue Card (or willingness to obtain).
National Police Check.
Suitable home workspace and reliable internet connection.
Knowledge of Family Day Care, CCS, or NQF frameworks is desirable but not essential.
How to Apply
Click Apply and upload your resume and a brief cover letter outlining your suitability for the role or send to
We look forward to hearing from you and welcoming the next valued member of our Family Day Care team.
Want to know more about the job? Contact the Service Manager Kelly Mills on
About Kath Dickson Family Centre
Toowoomba, QLD, Australia
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