This is a 6-Month Full-Time fixed term contract with potential to extend upon its conclusion.
About Compnow:
Compnow are a national privately owned technology company. We're committed to being more than just an IT provider. We're a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we're here to make that happen. Whether you need a simple software update, a complex network architecture restructure, or an ongoing procurement partner – we have the expertise, experience, and passion to deliver the best IT solutions for you.
Why Compnow?
Every Voice Counts
– When you join our team, your skills and ideas will be welcomed.
Be Remarkable
– Your contribution is key to our success. You don't stop growing, neither do we.
Do What's Right –
We make a point of keeping our skills current and increasing our impact.
Create Connections –
Your manager acts as a mentor to help guide you and your career.
Our business rewards hard-work and initiative. We supply you with the building blocks you need to grow. Internal career opportunities are possible in the long term to grow with our company.
Perks and benefits:
Employee discounts on IT equipment and hundreds of well-known brands
Training programs designed for you
Long term career pathways
Adidas AdiCentre family and friend's discount
What you'll do?
We are looking for some Service Desk Technicians who are passionate about resolving IT issues, providing great customer service, and thriving in a fast-paced environment.This role will see you working closely with subject matter experts, vendors, and specialists to deliver quality frontline support to our respective clients.
Provide technical troubleshooting and first-level assistance for IT issues.
Use Service Management platforms (e.g., ServiceNow, Marval, Connectwise) to log, update, and resolve tickets.
Collaborate with the wider IT team to ensure smooth transition and minimal disruption to end users.
Manage Mobile Device Management (MDM) tasks and remote access troubleshooting
Ensure all work is completed in line with project timelines and quality standards.
What you'll bring?
Previous experience in a Service Desk Technician or similar position.
Understanding of cybersecurity and secure networking practices.
Experience with cloud platforms, particularly Microsoft 365 and Azure.
Solid troubleshooting skills and attention to detail.
Ability to work in a fast paced, team-based environment.
What else do you need to apply?
Travel on-site to our client's site in Adelaide.
Must be an Australian resident available to work full time without restrictions
Compnow will provide and require all successful applicants to complete a current National Police Check as well as a new or updated state-based Working With Children Check.
We are dedicated to a welcoming, inclusive and diverse workplace for everyone - built on merit, great work, ethics and character. And finally – have you made it this far and don't meet every single requirement? Don't count yourself out just yet – you may be exactly the person we are looking for and encourage your application.
All submissions will be treated with the strictest confidence. No phone, email, or agency requests. We are a **** Circle Back Initiative Employer – we commit to respond to every applicant.
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