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Guest service agent (sydney)

Sydney
TFE Hotels
Service Agent
Posted: 3 October
Offer description

Overview

Adina Hotel Sydney Airport, 17 Bourke Road, Mascot, Recent South Wales, Australia — we’re seeking a Guest Services Agent to welcome guests, manage administrative tasks and provide local recommendations to enhance guests’ stays.

Responsibilities

- Be the go-to person for guests, ensuring a high level of service from arrival to departure.
- Manage administrative tasks related to guest services and front desk operations.
- Provide genuine local insights and recommendations to guests to unlock unique stay experiences.
- Go the extra mile to make guests feel at home and contribute to a positive guest experience.

Qualifications and Attributes

- Strong customer-service orientation with a friendly, people-focused demeanor.
- Authentic charisma and the ability to connect with a diverse range of guests.
- Positive mindset, adaptability, and a proactive approach to everyday tasks.
- Ability to work as part of a team and contribute to a welcoming hotel environment.

If you’re excited by guest-focused service and making travels memorable, this role offers opportunities to grow with our team.

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