Mantra Twin Towns Hotel, Griffith St and Wharf St, Tweed Heads, Queensland, Australia Req #4810Monday, 14 April 2025Mantra & The Sebel Twin Towns Hotel & Apartments are two properties that sit side by side on the Gold Coast / Northern NSW border overlooking the beautiful Coolangatta Beach. The properties offer a range of hotel style rooms as well as one, two and three bedroom apartments and pools for guests to enjoy. In your downtime, experience the laid-back lifestyle of the Southern Gold Coast and Tweed Heads region by heading down to the beach, or visiting one of the many pubs, clubs, or restaurants along the foreshore and surrounds.PurposeAs a Public Area Cleaner, you are an important part of our Housekeeping crew, making sure our shared spaces are super clean and paying attention to all the small details. You will be comfortable working alone or with your team, and you will love chatting with guests, assisting them with any questions or needs they might have.Primary ResponsibilitiesEnsure the property always looks its best, inside and outEmbrace the cleaning challenge, sprucing up both indoor and outdoor public areas (including pool, gym and shared bathrooms) to meet our high cleanliness and presentation standardsEagerly stepping in to support room attendants with room cleaning and linen removal as neededExpertly handle specialised equipment and chemicals with safety in mindOffering help to guests with inquiries and security matters, and collaborating with different departments to accomplish tasksBe the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing itemsSkills and ExperiencePrevious experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plusYour communication style is warm and welcoming, making both guests and team members feel at easeYou have an eye for detail and work efficiently, managing your time well and taking pride in your tasksAdaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areasYou enjoy collaborating with colleagues from various backgroundsReliable transportation and availability to work a variety of shifts including weekends and public holidays – as requiredAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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