Flexible between Part-Time & Full-Time HoursAttractive Hourly RateAbout Our ClientOur client is a well-established public sector organisation. Known for their commitment to community and excellent working conditions, this large organisation is an outstanding place to further your career in the Secretarial & Business Support department.Job DescriptionEfficiently respond to customer enquiries, ensuring high levels of customer satisfactionCoordinate and manage customer feedbackCollaborate with various departments to resolve customer issuesMaintain an updated knowledge of company policies and proceduresPrepare detailed reports on customer interactions for management reviewProvide support to the Secretarial & Business Support department as requiredAttend team meetings and contribute to strategy discussionsEnsure all responsibilities are carried out in accordance with the public sector's standards and regulationsThe Successful ApplicantA successful Customer Relations Officer should have:Relevant educational qualificationsPrior experience in a customer relations roleExceptional communication and interpersonal skillsProficiency in Microsoft Office Suite and CRM systemsA passion for delivering excellent customer serviceAbility to work effectively in a fast-paced environmentWhat's on OfferA competitive salary range between $32 - $37 AUD per hourAn inclusive and friendly company cultureOpportunity to work in the easily accessible officeExperience working in the public sector industryChance to contribute to the Secretarial & Business Support departmentIf you believe you're the perfect fit for this Customer Relations Officer role, don't hesitate - apply today! This is your chance to make a real difference in a public sector organisation that truly values its employees.
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