Location: 2600, Australian Capital Territory, AU, 2600
What you'll be doing
* Perform operational support for a production and non-production servers hosted on Microsoft Azure/RedHat.
* Manage and maintain system availability, performance, and patch compliance using Azure-native tools and automation.
* Ensure adherence to tagging policies, RBAC controls, NSG configurations, and HA/DR practices as per Microsoft Cloud Adoption Framework (CAF).
* Troubleshoot and resolve infrastructure‐related incidents (L2/L3), including those related to VM performance, boot failures, and network reachability.
* Collaborate with the client's service desk and change management functions to fulfill service requests and planned changes.
* Integrate with the existing monitoring framework (Azure Monitor + Dynatrace) to ensure platform observability and proactive incident response.
* Participate in the review and implementation of hardening recommendations, within the boundaries of agreed service scope.
* Support cloud‐native backup and recovery validation activities; raise concerns if protection gaps are identified.
* Contribute to infrastructure documentation and knowledge base articles to support operational continuity and knowledge transfer.
Working conditions
* Must have an active AGSVA Baseline Clearance, preferred to have AGSVA NV1 Clearance or be eligible to obtain one.
* Must be an Australian Citizen
* Permanent or contract opportunity
* Work onsite full time
* Canberra based
What will make you successful in this role?
* 2+ years of hands‐on experience managing infrastructure in a Microsoft Azure/RedHat environment.
* Proficiency in supporting both RHEL and Windows Server‐based virtual machines.
* Strong understanding of Azure IaaS services, including virtual machines, storage accounts, load balancers, NSGs, and availability sets/zones.
* Experience with infrastructure patching using native Azure tools (e.g., Update Management, Azure Automation).
* Familiarity with monitoring and observability tools, particularly Azure Monitor and Dynatrace.
* Solid troubleshooting skills across compute, networking, and OS‐level issues.
* Understanding of ITIL processes (incident, change, problem, configuration management).
Desirable Qualifications
* Red Hat Certified: Red Hat Certified System Administrator (RHCSA) or equivalent
* Experience working in government or highly regulated environments.
* Exposure to infrastructure‐as‐code (IaC) using Terraform or ARM templates.
Valuable employee benefits
* Career growth via succession planning, internal mobility programs, and mentorship opportunities.
* Ongoing investment in professional development through industry certifications.
* Employee benefits, recognition, and wellbeing platform.
* Mental health support through our Employee Assistance Program.
* Support for family and caring responsibilities, including paid parental leave.
* Employee referral program, with monetary incentives offered.
Commitment to supporting Australia's veterans
Atturra is proud to be recognised as a Veteran Friendly Employer by the Department of Veterans Affairs' Veteran Employment Commitment (VEC) and is committed to supporting Australia's veteran community. We aim to enhance the employment experience for veterans by improving recruitment, support, retention, and leadership opportunities to ensure they have a meaningful and impactful career with us.
Atturra is passionate about playing an active role in addressing the digital skills gap and being an advocate for diversity and inclusion, and welcomes applications from all irrespective of their gender, LGBTQI identity, ethnicity, religion, physical ability, or age.
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