Job Title: Parts Interpreter
As a vital member of our team, you will connect customers and service technicians with the right parts within our Branches. Your days will be filled with handling sales, receiving and delivering parts, and managing attachments and merchandise.
You will play a key role in keeping our customers' machines running smoothly while ensuring seamless operations within our service team.
Why Join Us?
* Certified Family-Owned Australian Business
* Industry Competitive Remuneration
* Participation in the monthly-paid Parts Performance Bonus Scheme
* Staff discounts on John Deere parts, products, toys, and merchandise
* Staff gifts for Christmas & at our annual All Employee Meeting
* Make-up pay on top of government-funded paid parental leave for eligible employees, offering additional support during this important life event
* A commitment to a healthy work-life balance
* Annual uniform and PPE allowance
* Receive support to achieve your personal goals through our St George Bank Corporate Partnership Program
* Access to Toyota Fleet Vehicle discounts
* Exclusive discounts and cashback offers through our 'Swag Store' App
* Progress with ease via John Deere University Pathways and dedicated Learning and Development Coordinator
* Coaching, counselling and well-being support services through our EAP Provider; Assure
Responsibilities include (but are not limited to):
* Promote and sell products and/or services to meet customer needs.
* Supply Service Technicians with parts as required.
* Research and interpret parts requirements.
* Place machine down and stock orders.
* Verify receipting-in of shipments and assist with delivery to proper inventory locations.
* Assist with preparing and maintaining merchandise displays.
* Assist in keeping the parts department clean and orderly.
* Follow up on back orders and shortages, advancing issues by reporting to the manager.
* Maintain current product knowledge.
* Participate in Sales Training programs.
The Ideal Candidate
* Previous experience in construction, forestry and agricultural parts desired.
* A high level of initiative, organisation and time management skills.
* Basic knowledge of data entry and machinery.
* Ability to work both independently and in a team.
* Ability to follow safe work environment procedures and operations.
* Forklift license preferred (we can help you with this).
About Us
We are a leading provider of John Deere equipment, committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.
Our team embodies four core values — Community, Innovation, Integrity, and Teamwork.
These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success.