Role Description
We are seeking a SAP Service and Asset Manager (SSAM) professional, responsible for designing, configuring, implementing, and supporting SAP's Service and Asset Manager solution. The role focuses on enabling efficient enterprise asset management, field service operations, mobile maintenance processes, and integration with SAP S/4HANA or SAP ERP systems.
Location: Brisbane, Queensland
Salary: AUD 150,742 – 171,215 Annual Gross
Flexible working arrangements: Hybrid, reviewed case‐by‐case basis. Feel free to connect with your recruiter to learn more about how this works in practice.
Roles and Responsibilities
* Requirements Gathering & Business Process Analysis
o Work with stakeholders to understand maintenance requirements and translate them into functional specifications.
* Solution Design & Architecture
o Design overall SSAM architecture including data models and mobile integration.
* Configuration & Customization
o Configure work orders, notifications, condition monitoring, and mobile workflows.
* Mobile Application Enablement
o Implement and optimize SSAM mobile app using SAP BTP Mobile Services.
* Integration Management
o Manage integration between SSAM and SAP S/4HANA PM/MM/SD/FI/CO modules.
* Testing & Quality Assurance
o Conduct unit testing, integration testing, UAT, and mobile sync validation.
* Support, Maintenance & Upgrades
o Provide ongoing issue analysis, troubleshooting, and support for version upgrades.
Qualifications
Essential
* Bachelor's or master's degree in computer science, Information Technology, or a related field
* 15+ years of experience in IT and 10+ years of experience in SAP EAM
Preferred
* Expertise in SAP Service and Asset Manager features.
* Knowledge of SAP S/4HANA PM/EAM and Fiori apps.
* Experience with SAP BTP, Mobile Services, MDK and GEF (Online & Offline Maps).
Functional Skills
* Strong understanding of enterprise asset management and field service operations.
Soft Skills
* Excellent communication, problem‐solving, and stakeholder management.
Preferred Experience
* Experience in industries such as utilities, mining, or oil & gas
* Prior experience on SAP Mobility Project Implementation
* Exposure to Agile or SAP Activate Methodology
Additional Skills
* Excellent customer-facing skills
* Excellent written and verbal communication skills
* Strong attention to detail and outstanding analytical and problem‐solving skills.
Benefits
* Income Protection Insurance
* Paid Parental and Volunteer leaves
* Employee Assistance Program (EAP)
* Flexible working arrangements (hybrid, reviewed case‐by‐case basis)
* Health Insurance Discount and Well‐being Program
* Access to Fitness and Gym Memberships
* Salary packaging and novated leasing
Equal Opportunity Employer
All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
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