**Job Title:** Commercial Services Principal
About the Role
Queensland University of Technology is seeking a highly experienced and skilled commercial services principal to join our team. The successful candidate will be responsible for leading operational and commercial leadership across the university's commercial services portfolio within campus services, optimising revenue generation, service quality, and customer satisfaction.
Key Responsibilities
The key responsibilities of this role include managing third-party partners delivering a diverse range of services on behalf of the university, implementing commercial strategies, enhancing customer experience, driving continuous improvement initiatives, and supporting profitable business opportunities that align with strategic objectives.
Qualifications and Skills
The ideal candidate will possess postgraduate qualifications or equivalent, with extensive recent experience delivering measurable commercial outcomes in fast-paced, high-pressure, margin-driven environments. They will also have proven success in leading and managing commercial projects, initiatives or contracts to drive revenue growth and operational excellence.
Benefits
The successful candidate will enjoy a healthy work-life balance with a blend of on-campus and off-campus work arrangements, competitive remuneration with up to 17% superannuation and 17.5% leave loading, generous maternity leave including 26 weeks primary carer parental leave, fitness passport and discounted private health insurance rates, purchased leave scheme – up to 8 extra weeks, salary packaging scheme for superannuation contributions, vehicle leasing, childcare, parking, and gyms, professional development opportunities, leadership programs, workshops, and a study assistance scheme.