Job Title: Journey Coordinator – Stepped Care - Townsville, Queensland
This organisation has been providing allied health, community aged care, mental health and wellbeing services for 30 years. A provider of culturally competent community-based and outreach health care services since 1993; this is a vibrant not-for-profit organisation servicing over 50 communities throughout remote and rural Queensland.
About the Role:
We are seeking adaptable Journey Coordinators within the Stepped Care service system to join our team. The Journey Coordinators are dedicated positions within the Stepped Care service system that operates as an independent partner in a person's care journey and may be a standalone service, delivered within a Front Door service, or delivered as an adjunct to another Stepped Care service offering.
* Deliver high-quality support and services by improving outcomes for Stepped Care participants.
* Build psycho-social education, support to access self-management approaches including digital mental health services and group programs amongst facilitating the Stepped Care model of ensure the quality, continuity and coordination of care between service providers.
The role is offered on a full-time or part-time basis to suit your lifestyle. This role is based in Townsville and has outreach travel.
What is Stepped Care?
The new stepped care model has five principles:
* Support starts at time of asking
* Every interaction builds confidence in the system
* Overwhelmingly compassionate
* Outcomes that really matter
* The system stretches, not the person
About You:
We are seeking individuals who have the following qualities and experience:
* Ability to establish, develop and maintain multiple productive working relationships and networks
* Experience identifying and delivering partnership and collaboration opportunities that enhance consumer outcomes and improve the service system
* An understanding of mental health challenges and how they inform an individual's experience
* Ability to develop and maintain a genuine relationship with individuals accessing Stepped Care
* Ability to adopt a recovery-focused, person-centered, strengths-based and trauma-informed approach
* At minimum a Certificate IV in any Mental Health related qualifications.
About Our Organisation:
This organisation boasts strong community connections and a passion for supporting 'healthier people'. We love our work - so will you!
Our teams come from across Australia, and include a wide range of ages, skills, and specialisations, so you'll be working with the best. This variety enables us to collaborate in our engagement with clients and learn from one another's viewpoints.
Lifestyle Benefits:
There are plenty of lifestyle benefits associated with living and working in North Queensland. Great schools, recreational activities, James Cook University, the Great Barrier Reef, and only a stone's throw from the beautiful Magnetic Island It is the second capital city of Queensland and has a tropical lifestyle that offers 300 days of sunshine a year. Make the move to Townsville today.
Benefits:
We offer:
* Excellent starting salaries $73,000 - $85,000 (commensurate with experience), plus 5 weeks annual leave
* Relocation assistance
* 10 Days Paid Professional Development Leave
* Paid Parental Leave and Paid Partner Leave
* EAP for you and your family
* External supervision benefits
* Work with a supportive, dynamic and innovative leadership team
* Have your birthday off on us
* Recognition of service ($500 after 2 years of service)