About the Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system.
As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities.
It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services.
Meet some of our people and learn more about the Commission and our Regulatory Strategy on our website www.agedcarequality.gov.au
About the Team
The People Capability Development (PCD) team focuses on creating a culture of continuous learning and professional growth, ensuring that staff are equipped to meet the evolving demands of their roles and the organisation. This is achieved by the development, implementation, regular review and reporting against the People & Culture Strategy and the Organisational Workforce plan. Our work is driven by the strategic objectives of the Commission, including the Corporate Plan, Regulatory Strategy and aged care sector reform.
Implementation is a team within PCD that works in partnership with all Commission divisions to implement and administer learning solutions. They are responsible for the delivery of learning solutions including the facilitation of learning programs, workshops and capability building initiatives. The team also manages the Commission's learning management system, ensuring learning solutions are accessible, engaging and aligned with organisational needs.
About the Role
Assistant Director of the Implementation team is responsible for leading a team of facilitators and administrators that support the implementation and analysis of learning solutions for Commission staff.
Position Duties
Leadership and accountability
* Lead and develop learning implementation team within People Capability Development
* Supervise Learning Management System (LMS) administrators in tasks such as course uploads, user management, tracking, and reporting.
* Provide strategic advice, problem solving and issues management in relation to the coordination and facilitation of learning.
* Monitor work progress and the delivery of key projects.
* Provide staff with learning opportunities, especially those relating to priority learning needs.
Learning coordination
* Lead the administration and optimisation of the Commission's LMS to ensure smooth user experience and system reliability.
* Manage internal learning programs.
* Develop and maintain continuous improvement practices.
* Maintain and distribute accurate records of Commission learning, as required.
Policy and systems
* Provide leadership in translating government policies into strategies and practices that support the Commission's and the Government's objectives.
* Apply work knowledge, policy, procedures and guidelines to support the consistent management and system improvement of Commission learning.
Program management & quality improvement
* Manage projects and/or lead the change and learning stream for large programs.
* Develop and maintain continuous improvement practices.
* Regularly review the effectiveness of learning and development approaches.
* Lead consultation with internal stakeholders about learning needs and activities.
* Collaborate on cross-agency projects to meet corporate objectives.
Position Eligibility Requirements (Selection Criteria)
To be successful in this role you will need to demonstrate the following:
* Experience leading effective teams - including work, engagement, wellbeing and performance management.
* Demonstrated experience in project management in a learning development context
* Understanding of adult learning principles, and experience applying this to a wide range of learning solutions.
* Excellent ability to use clear and influential communication skills to develop productive working relationships with internal and external stakeholders.
* Proven critical thinking and problem-solving capabilities.
* Understand and actively demonstrate the APS Code of Conduct and Values.
* Strong written and verbal communication skills
* Ability to develop and maintain productive working relationships with both internal and external stakeholders.
* Ability to travel interstate and intrastate as required
Position Notes
* Salary offered will be between $122,620- $139,850 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
* Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps
* Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months.
* Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.
In your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 600-words, including what strengths you would bring to the role, and a copy of your CV.
* Please complete the application and submit by 11:30pm Tuesday 5 May 2026 AEST.
* Follow our guidelines for candidate use of Artificial Intelligence (AI) throughout the recruitment process.
Please contact our recruitment team on (02) 9633 3262 or recruitment@agedcarequality.gov.au for assistance with accessing our website or with lodging your application.
Specific questions about the roles can be directed to Nicole Bartley by emailing Nicole.Bartley@agedcarequality.gov.au with Position title in the subject line.
Diversity and Inclusion
The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.
The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.
RecruitAbility
RecruitAbility applies to this vacancy. Under RecruitAbility you will be invited to participate in further assessment activity for the vacancy if you choose to apply under RecruitAbility; declare you have a disability; and meet the minimum requirements for the position. For more information, visit https://www.apsc.gov.au/recruitability.
We provide reasonable adjustments such as access, equipment or other practical support at relevant stages of the recruitment process. Please email recruitment@agedcarequality.gov.au if you need any adjustments made.
Further information
For further information about the Quality Commission, office locations and other related resources, please visit https://www.agedcarequality.gov.au
For more information on the Australian Public Service, please visit http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code/factsheet-4 and http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code.
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