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At Mt Mulligan Lodge, part of the exclusive Morris Escapes collection, we deliver an unmatched experience for just 28 guests. Our dedication to exceptional service and attention to detail sets us apart in the heart of Queensland's breathtaking outback.
Position: Housekeeping Supervisor
We are seeking a motivated and organised Housekeeping Supervisor to oversee our housekeeping team and maintain the highest standards of cleanliness and guest comfort. In this pivotal role, you will manage day-to-day housekeeping operations, support and train staff, and ensure that all guest accommodation and public areas are immaculate and welcoming.
Key Responsibilities:
* Lead, support, and mentor housekeeping staff to uphold exceptional cleanliness and presentation standards.
* Coordinate daily housekeeping operations and prioritise workload efficiently.
* Conduct regular inspections of guest rooms and public areas to ensure consistency in standards and address any issues promptly.
* Manage inventory of linen, cleaning supplies, and amenities, and coordinate with suppliers as needed.
* Foster a positive team culture and encourage professional development among staff.
* Respond promptly to guest requests and resolve any housekeeping concerns to ensure an outstanding guest experience.
* Uphold the commitment of Morris Escapes to exceed guest expectations at every opportunity.
Requirements:
* Previous experience as a Housekeeping Supervisor or in a similar supervisory role within the hospitality sector.
* Excellent organisational and time management skills with strong attention to detail.
* Ability to lead by example, motivate a diverse team, and maintain a positive work environment.
* Good communication and interpersonal skills.
* Sound knowledge of cleaning procedures, health and safety requirements, and best practices within the hotel industry.
* A proactive, problem-solving attitude and the ability to manage competing priorities.
* Flexibility to work varied shifts, including weekends and public holidays.
Benefits:
* Permanent live-in opportunities, including subsidised meals and accommodation.
* Opportunity for career progression within the Morris Group.
* Work in a spectacular setting where your contribution is valued and every day brings new experiences.
* Opportunities exist within other departments, couples are welcome to apply
If you are ready to elevate your career and play a crucial role in providing an extraordinary guest experience, we would love to hear from you.
If your partner has relevant skills, please feel free to submit a joint application for other opportunities available at the lodge.
Apply now with your resume and cover letter to begin your journey at Mt Mulligan Lodge.
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Your application will include the following questions:
How many years' experience do you have as a Housekeeping Supervisor? Do you have professional housekeeping experience? How much notice are you required to give your current employer?
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