Position: Service Technician
Location: Mascot, NSW
Responsibilities
* Perform service and maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.
* Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including re-roping, hoisting, and rigging.
* Identify process improvement opportunities and help facilitate continuous improvement to meet customer needs.
* Provide electrical and mechanical training to apprentices and subcontractors.
* Perform upgrades and repair work in accordance with all relevant codes, including SAA Lift Code AS1735, and in accordance with the relevant award and/or enterprise bargaining agreement.
* Liaise with customers and submit leads using Otis‐provided applications.
* Standby and provide after‐call‐back coverage.
Key Relationships
* Internal: Field Engineers, Service Mechanics, Branch and Operations Managers, Functional management at other Otis entities and headquarters.
* External: Sales team (Sales Account Representatives, Managers and Coordinators), Customers, Building Owners, Managers, Independent and Government Agencies, Unions, Consultants and Suppliers.
Benefits
* Competitive package per the EBA.
* Tool of trade provided.
* Permanent role.
* Focus on safety, quality and ethics.
* Excellent learning opportunities and career growth.
Qualifications
* Hold a current Australian driver's licence.
* Have an electrical trade licence or relevant trade certification.
* Previous experience within the lift industry is required.
* Strong communication skills, a positive attitude and a commitment to safe work practices.
* Motivation to contribute to a supportive team environment.
Equal Opportunity Employer
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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