Role description
We are seeking a highly organised and customer‐focused Ward Clerk to join our team. In this role, you will provide professional administrative and clerical support to nursing staff while delivering exceptional customer service to patients, families, and stakeholders. You will play a key role in ensuring the smooth day‐to‐day operations of the ward.
Key Responsibilities
* Provide a warm and professional first point of contact for all visitors, patients, and stakeholders
* Respond to face‐to‐face, phone, and email enquiries promptly and courteously
* Maintain confidentiality and manage sensitive information appropriately
* Perform a wide range of administrative tasks, including reception relief, filing, and photocopying
* Assist patients, clients, and caregivers in accessing services and programmes
* Manage incoming and outgoing mail across departments
* Liaise with pharmacy services as required
* Provide administrative support to clinical and non‐clinical staff
* Complete accurate data entry and prepare reports as required
* Monitor and order medical supplies
* Coordinate transport bookings for patients and residents
* Complete patient admissions and enter data into the patient management system
* Maintain inpatient medical records and ensure discharged files are completed and returned
* Prepare and check daily bed return reports
* Support medical records processes, including file preparation and filing
* Undertake roster administration using Kronos
About you
* Excellent communication and interpersonal skills
* Strong organisational and time‐management abilities
* Ability to multitask and work effectively in a busy environment
* High attention to detail and accuracy
* Sound computer and data entry skills
* Ability to maintain confidentiality at all times
* Experience in administration or healthcare (desirable)
Please refer to the relevant attached position description and address the key selection criteria on your cover letter when applying.
Culture and Perks
We can offer you the following:
* Generous salary packaging options including access to novated leasing to use pre‐tax dollars for a car and associated expenses
* A welcoming & supportive culture
* Energetic multidisciplinary team
* Professional development opportunities
* On‐site parking
* Employee Assistance Programme
All appointments are subject to a satisfactory police check, NDIS (if required) and compliance with IDHS Vaccination Policy.
IDHS encourages applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multicultural backgrounds.
For further information about this position, please contact Kirsten Ward on *********.
Applications close 7th June ****.
Only candidates that supply this information will be considered for roles at Inglewood Districts Health Service.
#J-18808-Ljbffr