We are currently seeking a skilled and experienced expert in telecom service order management to join our team.
Job Description
The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to collaborate with stakeholders to elicit, prioritize, validate, and document business requirements or user stories.
S/he will also be responsible for designing and optimizing processes to streamline order orchestration, reduce cycle times, and enhance customer satisfaction.
Key areas of expertise include:
* Telecom Service Order Manager
* Proficiency in order management systems and tools
Skillful use of telecommunications industry standards and practices is also highly desirable.
Responsibilities
1. Collaborate with stakeholders to elicit, prioritize, validate, and document business requirements or user stories.
2. Design and optimize SOM processes to streamline order orchestration, reduce cycle times, and enhance customer satisfaction.
Requirements and Skills
* Excellent analytical and problem-solving skills
* Strong attention to detail
* Ability to work collaboratively with stakeholders
Benefits
We offer a dynamic and supportive work environment, competitive compensation packages, and opportunities for professional growth and development.
Others
We value diversity and inclusion in the workplace and are committed to creating an inclusive environment for all employees.