Warehouse Manager
Application Deadline: 6 May 2026
Department: Production Support
Employment Type: Permanent - Full Time
Location: Villawood
Compensation: $83,000 - $85,000 / year
Description
Key Info
* Job title: Warehouse Manager
* Role type: Permanent Full Time
* Reports into: ANZ Manufacturing Director
* Location: Villawood, NSW
* Closing date: 6 May 2026
* Ideal starting date: As soon as possible
The role
Join our dynamic team as a Warehouse Manager on a permanent, full-time basis. In this role, you will lead our Manufacturing warehouse operations across ANZ, ensuring a seamless flow of both raw materials and finished goods. You will play a key role in keeping products moving efficiently through the business to support retail stores, digital orders, and production timelines.
You'll be responsible for driving operational excellence, leading a high‐performing team, and ensuring strong compliance across safety, quality, and logistics. This is a fast‐paced, people‐focused role where strong leadership, organisation, and commercial awareness are key.
Key Responsibilities
* Lead and coordinate daily warehouse operations to meet retail, digital, and production deadlines
* Coach and develop team members, fostering a positive and accountable culture
* Plan labour requirements and manage wage costs in line with budget
* Coordinate with freight providers to ensure cost-effective and timely import/export logistics
* Oversee accurate receipt, storage, rotation, and system entry of all stock into ERP/MRP systems
* Ensure efficient picking, packing, and dispatch of orders to ANZ stores
* Lead stocktakes and implement controls to minimise loss, damage, and wastage
* Manage recruitment, onboarding and continuous learning and development opportunities
* Drive team performance through regular feedback and training, and proactive management of employee relations matters
* Ensure compliance with Good Manufacturing Practices (GMP) and maintain product quality standards
* Maintain accurate documentation, SOPs, FIFO processes, and Dangerous Goods compliance
* Be engaged in strategic, longer‐term Manufacturing projects as they arise in driving the overall objectives and goals of the business
* Promote a strong health, safety, and wellbeing culture, ensuring compliance with all safety procedures and equipment standards
Skills, Knowledge and Expertise
* Minimum 5 years' experience in warehouse, logistics, or distribution, ideally within food, FMCG, or cosmetics industries
* Current Forklift Licence (or willingness to obtain)
* Certified in Air and Sea Dangerous Goods (DG) handling (or willingness to obtain), with a strong understanding of relevant regulations
* Proficiency in Microsoft Office and Google Workspace applications
* Proven experience working with ERP/MRP systems
* Proven experience in people management and team development, including recruitment, induction, performance management, conflict resolution, and handling difficult conversations
* Ability to work collaboratively and effectively with different levels of staff and management
* Ability to work under pressure and to meet deadlines in a timely manner
* A proactive, solutions-focused mindset with strong attention to detail
* Demonstrate a strong ethical compass and are passionate about our brand values and beliefs
Benefits
* Benefits such as paid birthday leave and a generous discount on LUSH products.
* Company‐sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.
* Opportunity for growth and to join a leading global fresh handmade cosmetic manufacturer.
* A supportive team environment where your input and opinion are valued.
* A dynamic and progressive work environment that celebrates diversity.
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