Whyte Orthodontics is seeking a friendly, motivated, and professional individual to join our team as an Administration Manager & Patient Coordinator, with occasional chairside assisting for candidates who have the relevant skills or interest. This role is primarily based at our Red Hill clinic, with occasional shifts at our Thornlands location.
You will have the opportunity to contribute to the ongoing development of our practice and support our highly regarded Orthodontist and Periodontist. Administrative responsibilities and instrument sterilisation will form an essential part of this role.
We are ideally seeking someone with a dental background or dental assisting experience who is ready for a change of environment and is keen to transition into an administration and management–focused position.
This is a full-time, Monday–Friday role with no weekend work required.
About You
You will bring strong customer service skills, a friendly and professional manner, and the ability to follow instructions effectively. You thrive in a team environment, are patient-focused, and demonstrate initiative, sound judgement, and a proactive approach to your work.
Duties & Responsibilities
* Provide high-quality personal presentation, customer service, and telephone communication
* Multi-task and prioritise effectively in a fast-paced environment
* Manage and support staff
* Perform all aspects of medical/healthcare reception duties
* Utilise Dolphin Software (experience preferred)
* Oversee and assist with training in patient billing, payments, and claims (including Medicare and DVA)
* Assist with onboarding and training of new staff
* Provide occasional chairside support for orthodontic procedures
* Perform instrument sterilisation to required standards
* Manage orthodontic and periodontic equipment across both practice locations
The benefits
Join a small, supportive team within a practice that values collaboration, communication, and a positive workplace culture. You will be part of a genuinely social and family-oriented environment where teamwork is central to everything we do.
We appreciate the time taken to apply for this position. Due to the anticipated volume of applications, only shortlisted candidates will be contacted.
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