Account Manager
Location: Blacktown
Job category: Precast Manufacturing
Job type: Permanent – Full time
About this role
Account Manager – Humes
Working for the world's leading sustainable building materials company.
Generous salary package including 14?% super, fully maintained vehicle, and Sales Incentive Scheme opportunity.
Supportive and diverse management setting realistic targets and goals.
Culture focused on the recognition of effort and reward for achievement.
Blacktown location.
Holcim
As a global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. Our 70,000 talented people around the world are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.
Holcim Australia and New Zealand has been certified as a Top Employer 2025, recognising our commitment to creating a world-class workplace where people thrive.
Humes, an important Holcim business, has a long history of engineering precast and prestressed concrete solutions. After 100 years of manufacture, our product range is more diverse, competitive and in-tune with our clients' needs than ever before.
About the opportunity
Responsible for sales in the Greater Sydney area, including Western NSW and the South Coast. Deliver agreed sales targets and business goals through structured, tailored contact plans, quickly establishing and improving relationships with new and existing customers.
Autonomous role offering the chance to manage your own customer accounts with supportive management, realistic targets, and a culture that recognises effort and rewards achievement.
Duties and responsibilities
- Build relationships and identify sales opportunities.
- Generate and convert new leads.
- Build brand loyalty and maximise revenues.
- Develop and maintain a structured customer contact plan within allocated accounts in line with budget targets.
- Maintain and enhance positive working relationships with assigned customers.
- Identify and follow up on all new business, product and project opportunities within the existing customer base.
- Resolve customer issues, disputes and complaints both onsite and offsite promptly and professionally.
- Enrol relevant internal staff and ensure accountabilities are clearly defined to resolve issues satisfactorily.
- Proactively promote the full product and service range within the territory to maximise opportunities.
- Maintain an accurate and up-to-date customer database.
- Stay informed of market changes, trends, opportunities, risks and competitive activity within the territory.
- Develop and maintain positive working relationships with all relevant internal staff that impact the customer experience.
About You
- Proven experience in B2B sales, ideally within the Concrete / Construction / Building Materials sector.
- Well-developed interpersonal skills and ability to build rapport.
- Ability to create solutions that add value for customers.
- Strong commercial skills.
- Foster a customer-focused environment delivering exceptional service.
- Demonstrate a sense of urgency and strong commitment to achieving goals.
- Work effectively amid ambiguity, shifting priorities and rapid change, while developing skills and capabilities.
- Proficient in Word, Excel, PowerPoint, SAP and other required systems.
- Experience in dispute resolution and claims management.
- Strong team player with excellent interpersonal and communication skills.
- Well-developed understanding of effective communication and relationship building both externally and internally.
This is an outstanding opportunity to join a high-performing team and contribute to a world-leading business.
Why Holcim?
Holcim offers an inclusive environment where people feel comfortable bringing their authentic selves to work. We provide a high-performance workplace that empowers problem solvers, creative thinkers and innovators to combine perspectives and voice opportunities for faster progress. The workplace is safe, welcoming diversity, and we are an equal-opportunity employer with no discrimination on basis of race, national origin, gender, gender identity, sexual orientation, disability or age. Our values and standards are set out in the Holcim Code of Business Conduct.
We offer long-term careers with a deep and diverse structure, providing cross-functional pathways as you progress. If you're ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.
Candidates must hold valid Australian work rights with no restrictions on employment duration or hours.
We encourage applications from Aboriginal and Torres Strait Islander peoples.