Overview
Join to apply for the Employment Services Roles role at atWork Australia.
atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. We work with people to identify goals, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to meet their needs for recruiting new team members, with a person-first approach to transform lives through work.
You must be a Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.
Job Description
This is an on-site position.
We are interested in hearing from you if you are compassionate, tenacious, and want to promote human potential through creative problem solving and collaboration. Employment Services roles are about motivating and empowering our clients to take steps towards meaningful employment. We value Integrity, compassion, determination and thriving together.
You will be driven to transform lives through a person-first approach, tailoring support and solutions to the person and exploring ways to make a real difference in a client's employment journey.
A day in the life
* Encouraging and motivating clients through appropriate activities to find their own employment;
* Building relationships with local employers to source job opportunities for our clients;
* placing clients into sustainable employment leading to outcomes;
* Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements; and
* Ensuring our clients, employers and those we work with receive exceptional service at every stage of the process.
Qualifications
Attributes and Experience:
* Experience in customer service or a client facing role;
* Ideally, demonstrated experience of working with people overcoming challenges;
* Happy and confident liaising with multiple external and internal stakeholders;
* Confident working towards KPIs and making placements that result in sustainable and lasting employment for our clients/employers;
* An overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thrive; and
* Hold a current Drivers Licence.
* NO PRIOR EMPLOYMENT SERVICES EXPERIENCE NECESSARY
Additional Information
atWork Australia's Perks:
* On the job training as well as ongoing career development and national opportunities;
* Job stability and guaranteed full-time hours;
* Achievable quarterly incentive scheme;
* Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.
Employment details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Customer Service
* Industries: Wellness and Fitness Services
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