Mental Health and Wellbeing Worker
For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.
Position Details
* Casual positions available at Geraldton Mental Health Step Up Step Down service
* Classification: SCHADS Level 3 with an hourly rate of $ $51.86 including casual loading + Superannuation
* Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
* Location: Geraldton, WA
About the program
The Geraldton Mental Health Step Up/Step Down Service (GMHSS) is a 10 bed, maximum 28 day stay facility, that provides a Step Up/Step Down option for people who are becoming unwell or are still recovering from an acute mental health challenge and need a short period of additional support and consolidation to complement their treatment and support.
GMHSS is operated by Neami in partnership with WA Country Health Service (WACHS; 2 clinical nurses) and Hope Community Services (Hope; an AOD community/education officer). GMHSS accept referrals from the Midwest region. During their stay consumers are assisted to develop a wellness plan including relapse prevention. The team at GMHSS consist of a manager, two senior practice leaders (SPL), Mental Health & Wellbeing Workers (MHWW), an AOD Counsellor/Educator, Peer Support Worker (PSW) Family and Friends Peer Support Worker, and an Operations Support Officer. The facility is staffed 24 hours per day, 7 days per week and operates on a 14-day rotating roster consisting of day, afternoon/evening and overnight shifts.
About the role
As a Mental Health & Wellbeing Worker, you will provide:
* Tailored support to vulnerable consumers living with multiple complex needs including, but not limited to mental health, complex trauma, dual diagnosis, dual disability, exploring gender identity and physical health and wellness.
* The role utilises a trauma informed framework to support consumers to meet their individual needs. Mental Health & Wellbeing Workers provide individualised support, alongside the facilitation of psychosocial and other supports.
What will Neami offer
* Professional development through regular practice development sessions and coaching with your supervisor
* Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
* Fitness Passport membership to support your health and wellbeing (available in most States/Territories and subject to minimum working hours and/or length of service)
* Employee Assistance Program (EAP) through TELUS - providing holistic health and wellness supports and resources to Neami staff and their immediate family
What you will bring to the role
* Minimum Cert IV in a related field and/or equivalent experience working in a relevant setting.
* Demonstrates an interest and understanding of others and relates well to people at all levels including the impact of trauma, mental distress and social determinates on health and wellbeing.
* Ability to establish respectful professional relationships that have clear boundaries with consumers, staff and partner organisations.
* Proven ability to work autonomously with minimal supervision and to prioritise multiple tasks to meet conflicting deadlines.
* Strong emotional resilience including the ability to sit with discomfort, distress and people in crisis.
* Proven ability to maintain confidentiality and build trust to deal with sensitive and difficult situations.
Desirable
* Personal experience of mental health challenges
What the role requires
* National Criminal History Check (police check) - disclosable outcomes considered
* Current Working with Children Check - required before commencement of work
* Australian working rights
* A valid driver's licence
How to apply
The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (please select the paperclip icon in the top right-hand corner).
To apply for this position, please:
* Click the 'Apply' button where you will need to create a username and password
* Upload your resume and cover letter.
When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked). Please include in your application how you would prefer to be contacted (whether via email, text or phone call).
If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:
Joshua Westberg, Acting Service Manager -
If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We're passionate about creating opportunities and supporting professional development.
If you have any technical issues when applying for this role, please email for assistance.
If your application is shortlisted:
* We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
* We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.
Applications Close: 27th December 2025
Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.
Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click here for the full statement.
About Neami National
We're Neami. We're big believers in everyone having the opportunity to live a full life. We support people to achieve wellbeing and mental health outcomes that matter to them. We provide services across Australia for mental health and wellbeing, housing and homelessness, and suicide prevention.
For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. We support people to improve their quality of life in a way that suits them.
We're proud to support 34,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands.
Values
Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.
* Connecting
* Collaborating
* Learning
* Belonging