Job Overview
We are seeking a highly motivated and customer-focused individual to fill the role of Assistant Branch Manager. This position is ideal for a banking or retail professional looking to take on leadership responsibilities, focusing on operations, compliance, and lending.
About the Role
* Help customers achieve their financial goals by exploring new opportunities and providing tailored solutions.
* Assist with management, coaching, and staff development activities to drive business growth and excellence.
* Contribute to product and service initiatives to enhance customer experience and loyalty.
About You
* Experience working in a banking or retail/customer service environment with a proven track record of positive performance.
* Possess a genuine passion for delivering exceptional customer service and creating memorable experiences.
* Able to thrive in a team environment and demonstrate initiative, care, and attention to detail.
Benefits
As an Assistant Branch Manager at IMB Bank, you will be part of a leading member-owned bank offering a full range of products and services. Our purpose is to provide simple, competitive, and authentic banking that benefits our members and communities.
Key Responsibilities:
* Develop and implement strategies to improve customer satisfaction and retention.
* Collaborate with cross-functional teams to drive business growth and excellence.
* Stay up-to-date with industry trends and developments to ensure the bank remains competitive.