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Senior customer service manager - personal banking

Brisbane
beBeeLeadership
Customer Service Manager
Posted: 12 September
Offer description

Job Overview

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* A Personal Banking Team Leader is required to deliver exceptional customer service, coaching and empowering their team, and promoting products in the community.
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About the Role

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* Strong interpersonal and customer service skills are essential for success in this position.
* Demonstrated leadership skills and experience are necessary for effective team management.
* Effective sales and communication skills are required to promote products and services.
* The ability to positively adapt to change is crucial in this dynamic environment.
* Attention to detail and accuracy are necessary for quality work.
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Key Responsibilities

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* Deliver exceptional customer service.
* Coach and empower team members.
* Promote products and services in the community.
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Requirements

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* High school certificate or similar qualification is a must.
* Financial experience is desirable.
* Lending experience is also desirable.
* Previous experience with Business Banking, particularly Agribusiness, is desirable.
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Benefits

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* Work-life balance and flexible working options are available.
* Birthday Leave and Community Volunteer Leave are offered.
* Access to an Employee Assistance Program (EAP) and Wellness Program is provided.
* Discounts on Banking and Health Insurance products are available.
* Cultural lunches and social clubs are organized.
* Excellent training and development opportunities are provided.
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Eligibility Criteria

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To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.

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Send an application
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