Join to apply for the Operations Leader role at UpdocJoin to apply for the Operations Leader role at UpdocHey, I'm Greg, Head of Operations here at Updoc.
I've been building tech and operations for over a decade, and let me tell you, there's nothing quite like working on something that genuinely changes lives.
Everyone has their own personal story or stories from friends and families about the overburdened Australian healthcare system.
At Updoc, we're shaping the future of healthcare and we're looking for Senior Operations Manager to join our team and help us build operations and technology that connects patients, doctors, medical professionals, and pharmacies across the country.Now, this isn't your average healthcare gig.
We're scrappy, curious, and unapologetically nerdy.
Our team comes from some of the best global tech companies think Canva, Uber, Amazon but we don't have room for egos here.
We thrive on collaboration, coffee-fuelled debates about healthcare service delivery, behavioural science and the latest technology.
We are growing rapidly, we're profitable and we're funded by one of the leading investors in Australia - BailadorWhat You'll Be DoingBecome the voice of the company as you build, motivate and work with a team of ops peopleInteracting with customers and external stakeholders daily to ensure they have a great experience, and implement business process engineeringBuild customer and external stakeholder support processes that can scale to 10x volume and ensure every doctor receives exceptional serviceOwn projects from start to finish.
If it breaks, we fix it together (but don't worry, we've got great monitoring)About YouYou love solving people and process challenges as much as technical problemsYou've spent years using data to solve real business challenges, strategy consulting, high-paced ops, investment banking or similarYou're the kind of person who runs toward messy problems, not away from them.
You bring structure to chaos and uncover insights through sharp, data-backed thinkingYou thrive when running projects end-to-end, even in ambiguity.
You're organised under pressure, adapt quickly, and know how to keep multiple plates spinning without dropping anyYou'll be operating as an individual contributor and coach for others depending on the skillset you bringThere's a reason why we were awarded the Best Place to Work in Australia by the AFR:The team: We hire the best and brightest people and give you the autonomy to be innovative.
This works well because we ensure psychological safetyPsychological safety: You'llfeel safe to share your ideas and feedback openly to all areas of the businessUpdocversity: Our in-house learning program helps you pick up new skills with real structure.
Everyone in the company has built an automated workflow, has written some form of code and runs their own SQL queries.Office wellness: Benefits including unlimited medical consultations and team building reflection offsitesDiversity: 75% per cent of the team are culturally and linguistically diverseDaily two-course lunch: Song, our private chef was formerly the head chef at Canva cooks a rotating main and dessert daily.How to ApplySkip the cover letter — we'll just ask a few short questions to understand your background and get your take on healthcare in Australia.
We can't wait to hear from you.Ready to build the future of healthcare?
Need to learn more about the role?
Send me a message with your answer to "What's Updoc?" and we'll go from there.Hear from a Customer Experience Specialist, Stefi, who recently took a trip over to the UShttps:// from an Associate Product Manager, Darcy, who recently took a trip over to TanzaniaSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionResearch, Information Technology, and ConsultingIndustriesSoftware Development, Hospitals and Health Care, and Technology, Information and MediaReferrals increase your chances of interviewing at Updoc by 2xGet notified about new Operations Manager jobs in Sydney, New South Wales, Australia.Strategy and Operations Senior Manager, APACSydney, New South Wales, Australia 3 days agoSurry Hills, New South Wales, Australia 2 weeks agoParramatta, New South Wales, Australia A$180,000.00-A$220,000.00 1 week agoLane Cove West, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 3 days agoStrategy & Operations Manager, MarketplaceSydney, New South Wales, Australia A$200,000.00-A$250,000.00 2 weeks agoSydney, New South Wales, Australia 9 hours agoSenior Operations Manager - Multi-Site, Sydney RegionRedfern, New South Wales, Australia 1 month agoOperations Manager - Pizza Hut (Relocation to UAE)Sydney, New South Wales, Australia 3 weeks agoHead of Operations - (Flexible | Remote | Leadership)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia A$130,000.00-A$145,000.00 3 days agoSilverwater, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 3 days agoSenior Operations & Strategy Manager, APACSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoDelivery Operations Manager, Uber Direct ANZSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 5 days agoStrategy and Operations Manager, Rider OperationsSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 19 hours agoSurry Hills, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoTikTok LIVE - Campaign Operations Manager - Sydney, AustraliaSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 4 days agoWe're unlocking community knowledge in a new way.
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