At a leading logistics provider, we are currently seeking a skilled Customer Experience Coordinator to join our team in Brisbane. This role will see you provide exceptional support to our customer network by delivering high-quality solutions and developing strong relationships with internal and external customers.
**Job Description**
We offer the opportunity to work within a collaborative environment where you will be responsible for managing customer interactions, providing advice on bookings and freight management systems, and assisting with administrative tasks such as invoicing and scanning documents. You will also have the chance to develop your skills in data entry and work closely with our operational team.
**Key Responsibilities:**
* Provide exceptional customer service and support
* Manage customer interactions and resolve queries
* Assist with administrative tasks such as invoicing and document scanning
* Develop and maintain strong relationships with internal and external customers
**Required Skills and Qualifications:**
* Accurate data entry skills
* High attention to detail
* Excellent communication and organisational skills
* Experience with Microsoft programs
**Benefits:**
* Strong safety culture
* Growing business with career development opportunities
* Professional working environment
**How to Apply:**
If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer experiences, we would love to hear from you.