The Office & Accounts Administrator plays a key role in the smooth day-to-day running of the business. This position provides a broad range of administrative, accounts, and customer service support to ensure efficient operations across the workshop and office. The role requires strong organisational skills, attention to detail, and the ability to work closely with management, trades staff, and clients in a fast-paced fabrication environment.
Key Responsibilities:
Administration & Office Support
* Coordinate general office operations, including phone, email, and reception duties.
* Maintain and organise company records, files, and documentation (digital and hard copy).
* Support scheduling of jobs, deliveries, and workshop tasks using internal systems (e.g., Trello or similar).
* Assist with preparation of quotes, purchase orders, and job cards.
* Manage incoming and outgoing correspondence, including supplier and client communications.
* Ensure compliance with company policies, WHS requirements, and quality standards.
Accounts & Payroll
* Process supplier invoices, purchase orders, and payments.
* Manage customer invoicing and follow up on outstanding accounts.
* Reconcile accounts and assist with basic bookkeeping functions.
* Support payroll preparation and employee timesheet management.
* Liaise with the external accountant/bookkeeper as required.
Customer Service
* Act as a first point of contact for client enquiries, providing friendly and professional service.
* Assist with scheduling and communication regarding quotes, jobs, and delivery timelines.
* Maintain positive relationships with clients, suppliers, and subcontractors.
Other Duties
* Support management with reporting, documentation, and project coordination.
* Assist with maintaining office supplies and company assets.
* Contribute to process improvements and efficiency initiatives.
Skills & Attributes
* Strong organisational and time management skills.
* Excellent communication and interpersonal abilities.
* Proficiency in Microsoft Office (Excel, Word, Outlook) and accounting software (e.g., Xero, MYOB, or similar).
* High attention to detail and accuracy.
* Ability to work independently and as part of a small team.
* Positive, can-do attitude and willingness to assist across all areas of the business.
* Experience in the manufacturing, construction, or fabrication industry is highly regarded.
Qualifications & Experience
* Previous experience in an administration, accounts, or office support role (preferably within trades or manufacturing).
* Certificate in Business Administration, Accounting, or related field (desirable).
* Understanding of general bookkeeping and basic financial processes.
Job Type: Full-time
Pay: $25.00 – $35.00 per hour
Expected hours: 40 per week
Work Authorisation:
* Australia (Required)
Location:
* Goulburn NSW 2580 (Preferred)
Work Location: In person