Job Summary
This is an exciting opportunity to lead a team of veterinary professionals and support staff in a fast-paced clinical environment. As a Practice Manager, you will be responsible for overseeing the day-to-day operations of the clinic, ensuring a seamless experience for clients and staff alike.
The ideal candidate will have strong leadership and team management skills, as well as excellent communication and interpersonal skills. They will be able to motivate and mentor their team to deliver exceptional patient care and client satisfaction.
Key Responsibilities
1. Leadership and Team Management:
* Mentor and motivate a team of veterinary professionals and support staff
* Foster a positive and collaborative team culture that emphasizes exceptional patient care and client satisfaction
2. Operational Excellence:
* Oversee the day-to-day operations of the clinic, including scheduling, inventory management, and facility maintenance
* Ensure compliance with veterinary standards and regulations
3. Client Relations:
* Build and maintain strong relationships with clients, ensuring a positive experience and addressing any concerns promptly
* Implement strategies to enhance client retention and satisfaction
4. Financial Management:
* Work closely with the regional management team to achieve financial targets and budgets
* Monitor and manage clinic financial performance, including invoicing and accounts receivable
5. Marketing and Community Engagement:
* Collaborate with the marketing team to develop and implement promotional strategies to attract new clients
* Engage with the local community to build awareness of the clinic's services