Overview
Harvey Norman is hiring a SAP Basis Administrator based at Harvey Norman's Corporate Office in Homebush West, Australia. Job no:. Work type: Full Time. Categories: Information Technology.
About the role
Harvey Norman's IT Department delivers innovative, strategic technology solutions and critical projects that support both the Australian business and the global Harvey Norman network with scalable, consistent services.
Reporting to the SAP Basis Manager, your primary focus will be BAU support across the SAP landscape, ensuring best-practice architecture, resolving technical issues, and optimising application performance.
Responsibilities
* SAP application installation, upgrades, and regular maintenance.
* Incident management & management of scheduled tasks.
* Managing application documentation, backups, and disaster recovery processes.
* Provide SAP Basis support and coordinate Basis requirements for projects with other infrastructure teams.
* Oversee all change projects related to the SAP landscape.
* Assist in development requests & functional system analysts.
* Manage environment variation within agreed tolerances.
* Manage all technical responsibilities related to upgrades, support packs, and OSS note applications.
* Troubleshooting and resolving SAP application and database integrity and performance issues.
* Performance tuning using appropriate monitoring and troubleshooting tools.
* Providing proactive guidance and mentoring to the other BASIS members in the team.
* Provide on-call based support for priority-based incidents.
About you
* 5+ years of SAP Basis experience, including hands-on SAP installations and upgrades, incident management, scheduled task oversight, and the ability to clearly articulate backup tools, processes, and disaster recovery procedures.
* Demonstrable experience in SAP Technologies, including NetWeaver, ECC6, BW, HANA, Business Objects, IDM, Solution Manager, Enterprise Portal, Gateway, FIORI, PI, S4HANA Systems.
* Demonstrated knowledge of AIX/Linux/Windows Operating environments.
* Knowledge of IT infrastructure and database concepts relevant to SAP environments.
* DB2 & SQL experience.
* High availability systems and disaster recovery skills.
* Technical specification writing and documentation skills.
* Advanced analytical and problem-solving skills.
* Ability to work in a 24x7 support (on-call based) environment.
* Security (User/role maintenance) experience will be highly regarded.
Benefits
* Salary packaging and novated leasing options for eligible employees.
* Professional development and career progression.
* Experience working with an iconic Australian brand with global presence in NZ, Asia, and Europe.
* A supportive team environment that celebrates diversity and promotes a healthy work-life balance.
* Opportunities to make discounted purchases on a range of products and services.
Please note that only people with the right to work in Australia should apply for this position.
Advertised: 09 Sep 2025 AUS Eastern Standard Time
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