This role is ideal for individuals who are passionate about providing support services to clients in need. Our society is a team-driven organization that creates a nurturing atmosphere of home and family, where all are welcome.
About the Role
As a Housing/Shelter Support Worker, you will be responsible for identifying clients' problems, needs and risks. You will plan and conduct individual counselling sessions using basic one-on-one counselling techniques. You will provide specific basic life skills building in problem areas.
Duties & Responsibilities
* You will assist with all aspects of resident support plan development and delivery of services.
* You will develop rapport and trusting yet professional relationships with residents.
* You will perform wellness checks and participate in the set-up of shelter upon arrival and clean up before end of shift.
* You will distribute harm reduction supplies, personal hygiene supplies, cleaning supplies, meals, etc. to residents.
* You will assist residents with activities such as room cleans; clean out vacant rooms.
* You will assist with appropriate applications and referrals.
* You will develop and implement short-term, issue-specific intervention plans within program guidelines by one-on-one support.
* You will evaluate the effectiveness of the intervention plan, report on clients' progress, and discuss related concerns with the Supervisor.
Required Skills and Qualifications
You will have basic computer skills with a working knowledge of Microsoft Office Suite. You will have training in or knowledge of non-violent crisis intervention techniques and harm reduction approach. You will be knowledgeable of services available to shelter users and residents. You will be able to work independently and show initiative and creativity. You will be able to deal in a positive collaborative fashion with residents, shelter users and community contacts. You will be able to communicate effectively with clients and coworkers both verbally and in writing. You will be able to work with a radio and respond to radio calls in a professional, timely manner.
What We Offer
We offer a supportive work environment, opportunities for professional growth and development, and a chance to make a real difference in the lives of our clients.
How to Apply
To apply for this role, please submit your resume and cover letter outlining your qualifications and experience.