About the Role
As a Home Care Partner, you will work closely with clients to enhance their quality of life, enabling them to remain at home while meeting their care needs.
You will provide case management for clients, fostering independence and promoting well-being - case management experience and qualifications are essential.
Our preference is for the successful candidate to be located in the Ballina region. This is a office position. Monday - Friday working hours of 8:30am - 4:30pm.
This role will report to the Clinical Care Manager RN, Ballina.
Key Responsibilities (but not limited to):.
* Collaborate with clients to achieve goals by coordinating and suggesting appropriate services.
* Conduct regular client reviews via telephone and reassess care plans as needed.
* Maintain accurate client care plans and ensure compliance with funding bodies and leadership.
* Assist with data collection and record maintenance in line with organisational requirements.
* Monitor and manage customer budgets to maximise subsidy fund usage.
* Liaise with agencies and third parties to arrange services supporting clients goals and needs.
* Ensure compliance with organisational, legislative, and WHS policies, while contributing to business development and client experience improvements.
To Be Successful You Will Have
* Qualifications in a related discipline such as Cert IV in Community Services, Aged Care etc
* Qualification in Case Management is essential and at least 1-2 years' experience in Aged Care is preferred
* Proven experience in community liaison, including assessing needs, care planning, and preparing service requirements
* Strong attention to detail with well-developed analytical and problem-solving skills, particularly in case management
* Effective verbal and written communication skills, with experience in report writing, correspondence, and maintaining client records
* Ability to work collaboratively as part of a team and demonstrate self-motivation.
* Competence in computer use, data collection, and related tasks (previous experience using Visual Care would be a plus)
* Experience working with people with dementia and/or mental health issues
* A current driver's licence
Benefits for You
* Birthday leave - relax and take a day off on us!
* Professional and career development opportunities
* Multiple career pathways
* Clinical and Management Support
How to Apply
If this sounds like the right fit, click \"Apply Now\"
Successful applicants will complete pre-employment checks, including references and a National Criminal History Check.
Job Type: Full-time
Pay: From $75,000.00 per year
Work Location: In person