Role Overview
Lummus Ag Solutions is seeking a Technical Sales – Specialist to support and grow our aftermarket business. This role combines technical expertise with consultative sales skills to sell aftermarket parts, provide technical support to customers, handle order processing, and generate qualified leads for new equipment and services sales. The ideal candidate will act as a trusted technical advisor, helping customers optimize performance, reliability, and lifecycle value of Lummus Ag Solutions equipment and technologies.
Key Responsibilities Aftermarket Parts Sales
* Promote and sell aftermarket parts, upgrades, and services for Lummus Ag Solutions equipment and technologies
* Prepare technical and commercial quotations, ensuring alignment with customer requirements and internal standards
* Collaborate with supply chain, engineering, and operations teams to ensure accurate specifications, pricing, and delivery
* Process customer orders accurately and efficiently, ensuring all order entry data is correct and updated in internal systems
* Coordinate order fulfillment, tracking, and delivery with internal teams to meet customer expectations
Technical Support & Customer Engagement
* Provide technical support to customers regarding equipment operation, maintenance, troubleshooting, and performance optimization
* Review customer inquiries, drawings, specifications, and operating data to recommend appropriate parts or solutions
* Serve as a technical interface between customers and internal engineering teams
Lead Generation for Equipment Sales
* Identify opportunities for new equipment, revamps, or technology upgrades during aftermarket and support interactions
* Qualify and communicate sales leads to the appropriate equipment or technology sales teams
* Support cross-selling of Lummus Ag Solutions technologies and services based on customer needs
Relationship Management
* Build and maintain strong relationships with customer technical, procurement, and operations teams
* Conduct customer visits, technical meetings, and presentations as required
* Maintain accurate records of customer interactions, opportunities, and forecasts in CRM systems
Required Skills And Qualifications
* Bachelor's degree in engineering, Business, or Economics (Agricultural, Mechanical, Electrical or related discipline preferred) – degree requirement may be waived with relevant industry and work experience
* 3-7 years of experience in technical sales, aftermarket support, or engineering within agriculture, food processing, or related industries
* Strong technical understanding of agricultural equipment, process systems, or proprietary technologies
* Proven ability to communicate complex technical concepts to customers
* Experience with order entry, sales administration, or related processes
* Strong commercial awareness and customer-focused mindset
* Ability to travel domestically as required (annual estimate is 60-70% of travel primarily in a designated territory)
Preferred Experience
* Experience with Lummus Ag Solutions technologies or similar agri-process equipment providers
* Familiarity with aftermarket parts sales, service contracts, or lifecycle support
* Experience working in a global, matrixed organization
What We're Looking For
* Technical problem-solving and analytical skills
* Consultative selling and opportunity identification
* Strong written and verbal communication
* Attention to detail for accurate order processing
* Ability to work independently and manage multiple priorities
* Proficiency with CRM systems, ERP/order entry tools, and MS Office
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