Insurance Claims Specialist Position
This is a permanent, full-time role that offers long-term career progression and the opportunity to work for a leading insurer. As an Insurance Claims Specialist, you will be responsible for managing a portfolio of insurance claims to achieve early and sustainable returns to work with reasonable claim costs.
Key Responsibilities:
* Manage insurance claims portfolios to ensure timely and cost-effective resolution.
* Communicate effectively with stakeholders to identify claim needs and provide advice on coverage and entitlements.
* Undertake ongoing reviews of claim liability and entitlements.
* Support workers and employers throughout the claim process, providing guidance on necessary documentation.
* Monitor, settle, and close out claims within assigned portfolios.
* Deliver exceptional customer service and coordinate with key stakeholders.
* Perform administrative tasks aligned with portfolio management.
Essential Qualifications:
* Experience in managing claims within the Australian workers' compensation insurance industry or equivalent international experience.
* In-depth knowledge of NSW workers' compensation legislation, schemes, and policies.
* Strong attention to detail and organizational skills are essential.
* Ability to navigate complex conversations and maintain resilience under pressure.
* Team-oriented mindset with the capacity to work independently when required.
Benefits of this Role:
This position offers a challenging and rewarding environment where you can leverage your expertise to drive positive outcomes. If you are passionate about delivering exceptional results in a collaborative team setting, we encourage you to apply.