Are you a team player who is passionate about delivering exceptional client service? As an Administration/Scheduling Officer, you will play a vital role in managing client and worker enquiries, building strong relationships, and providing outstanding customer support.
Key Responsibilities
* Manage client and worker communications with empathy and professionalism, ensuring trust and confidence in our services
* Cultivate strong working relationships with clients and workers, fostering open communication and collaboration
* Perform general administrative duties, including data entry, filing, and document management
* Assist the Scheduler with ad-hoc scheduling and rostering requirements, ensuring seamless operations
What We Offer
As a valued member of our team, you will be eligible for our exclusive rewards program, offering a range of perks and benefits to enhance your work experience.
Essential Skills and Qualifications
To succeed in this role, you will need:
* Excellent communication and interpersonal skills
* Strong organizational and time management abilities
* A passion for delivering exceptional customer service
* Ability to work effectively in a team environment
Why Choose Us?
We are a leading provider of in-home care and assistance, committed to improving the quality of life for our clients. Our person-centred approach ensures that each individual receives tailored support and care.