Role
Role: OT Program Manager
Location: Melbourne
Experience: 5+ years
Duration: Long-term
Role Overview
The Program Manager – OT Communications is responsible for leading the delivery of migration from the SDH-PDH technology to MPLS-TP, with currently six projects underway. Their role is to oversee the overall program and act as a key link between the Communications engineering teams and the Line of Business' project managers.
The role will bring six projects at different stages of development under one program, to plan, optimise, and govern the delivery of the MPLS-TP implementation ("Loop projects") across the entire business, through rigorous program management, tracking, reporting, issue escalation and resolution.
Key Responsibilities
* Set-up program management discipline, including tracking, reporting, risk and issue escalation
* Develop and align approach for governance, key forums, audience, agendas, rhythms to ensure continuous alignment with Digital Leadership, Lines of Business delivery team and Other entities
* Develop strong documentation around actions-taking and follow-ups, and recording key decisions made in said key forums
* Clearly define and align roles and responsibilities of the program manager and individual Loop PMs
* Set-up and govern central procurement process and oversight
* Central oversight of Communications team timesheet
* Collaboratively work with business stakeholders and PMs to ensure appropriate escalation of project-specific issues and misalignments, and timely insights for decision-making
* Develop a deep understanding of Loop project interdependencies, and support understanding across teams
* Support team to define and endorse any revisions of scope, timing and budget for Loop projects
* Develop change management plan, including business communications, documentation and training for field teams
* Strong understanding of technology implications and Communications roadmap and collaborative future-planning of possible next technology iterations
Technical And Other Requirements
* Ability to understand complex program challenges and interdependencies
* Ability to work cross-functionally and drive effective, sometimes difficult working sessions to facilitate decision-making, and follow-through actions to successful implementation
* Concise, impactful written and verbal communication
Skills And Experience
* Inclusion and Diversity are important to us. We are committed to creating a diverse and inclusive workplace, one that fosters belonging, where everyone brings their unique strengths and innovative ideas.
* You ask smart questions, are curious and improve at pace. Working with others to build on ideas, you have the ability to simplify complexity and continuously test and learn. You consistently deliver great results for our customers and stakeholders with care and pride.
* Experienced Program or Portfolio Director with a strong track record delivering a portfolio of complex digital programs over $30M
* Experience in major telecommunications technology rollout programs, preferably within the energy sector
* The ideal candidate will have experience with rolling out MPLS-TP in a large scale, and if not, at the minimum a strong understanding of the MPLS-TP technology
* Demonstrated capability managing projects from concept to implementation and benefits realisation, including portfolio experience in budgeting, resource planning, risk management, group facilitation, and reporting
* Skilled at balancing technical solution oversight, change impacts, and business stakeholder alignment while actively resolving delivery challenges and ensuring program momentum
* Strong stakeholder engagement skills, with proven ability to influence and communicate effectively with senior executives, including clear, concise decision-making support and presentation skills.
* Commercially focused, with experience managing vendors and delivery partners, ensuring accountability for outcomes, strong cost control, and alignment with expected benefits.
* A relevant tertiary qualification and formal project or program management certifications is desirable (e.g. PRINCE2, PMP).
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