Overview
Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
Do you want to be part of a team that aims to protect the interests of consumers and support fair trading in markets affecting consumers and small business?
Then this is the place for you! At the ACCC, we’re proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing setting. Our high performing culture is built on a foundation of care, support and inclusion. It’s why we’re driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It’s why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that’s true to who you are – and that’s the you we want working alongside us.
We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.
Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.
What You Will Do As An Investigator/Senior Investigator
As an Investigator / Senior Investigator you will be responsible for investigating potential breaches of the consumer and fair trading provisions of the Competition and Consumer Act 2010 (Cth) (CCA). This may include assessing evidence, interviewing witnesses, briefing legal advisers as well as preparing and presenting updates and recommendations to the Enforcement Committee and Commission.
You will have the responsibility for engaging with various external stakehoders, including consumers, businesses and government agencies so clear written and verbal communication skills are important.
You will possess a good, working understanding of the CCA, including the Australian Consumer Law (ACL), or the ability to quickly attain that. You will also possess an ability to objectively and strategically assess information and potential evidence in a timely and efficient manner.
You will have the ability to identify logical next steps and the most suitable resolution for investigations, including by administrative means or by court action and persuasively communicate the reasons for decisions and recommendations.
You will have, or have the ability to obtain, the Certificate IV in Government Investigations qualification as set out in the Public Services Package (PSP) for persons/officers working in operational roles undertaking government entity investigations.
In addition to the above, successful candidates at the APS6 level will demonstrate a greater degree of responsibility for delivery of outcomes and will work more independently on a range of investigations and projects.
Candidates on the resulting merit list may also be considered for other ACCC vacancies as they arise.
About You
In order to succeed in the role, you will have:
For The APS5 Investigator Role
In addition to meeting the Integrated Leadership Profile for the APS 5 classification, the following also applies:
A good understanding of, or the ability to quickly acquire a good understanding of:
- the Competition and Consumer Act 2010 (Cth) and Australian Consumer Law, other relevant legislation and the role, purpose and objectives of the ACCC; and
- consumer, regulatory, competition and/or economic efficiency issues.
An Ability To
- think strategically and research, investigate and analyse issues to develop solutions and make recommendations in line with strategic objectives.
- effectively engage and work collaboratively with other people, including the ability to influence, persuade and inform people.
- take ownership, exercise sound judgement and work under direction to make reasonable decisions on issues.
- work in a flexible environment and adapt to meet immediate and future challenges, and
- be accountable for accurate, timely and quality outcomes.
Tertiary qualifications in law, economics, commerce or related fields and/or relevant experience undertaking investigations are desirable but not essential.
For The APS6 Senior Investigator Role
In addition to meeting the Integrated Leadership System (ILS) Profile at the APS 6 level the following also applies:
An in-depth understanding of, or the ability to quickly acquire an in-depth understanding of:
- the Competition and Consumer Act 2010 (Cth) and Australian Consumer Law, other relevant legislation and the role, purpose and objectives of the ACCC; and
- consumer, regulatory, competition and/or economic efficiency issues.
A Demonstrated Ability To
- think strategically, research, investigate and analyse complex issues to develop solutions and make recommendations in line with strategic objectives.
- effectively engage and work collaboratively with other people, including the ability to influence, persuade, inform and lead people.
- take ownership, exercise sound judgement and work under limited direction to make reasonable decisions on complex issues.
- work in a flexible environment and adapt to meet immediate and future challenges.
- be accountable for accurate, timely and quality outcomes.
- provide leadership, coaching, guidance and direction to less experienced employees and assist in building their capacity.
Tertiary qualifications in law, economics, commerce or related fields and/or experience undertaking/leading complex investigations is desirable but not essential.
When submitting your application, you will be asked to indicate which position(s) and level(s) you would like to be considered for.
To find out more about us and the role, please read the Candidate Kit.
How To Apply
You will be asked to respond to the statement of claims of no more than 800 words and submit your resume with key outcomes or what you are most proud of in each role you have held (2 pages maximum).
Salary: APS 5 - $89,946 - $95,374 per annum (plus 15.4% superannuation)
APS 6 - $99,562 - $111,590 per annum (plus 15.4% superannuation)
Contact Officer: Michael Dowers,
Applications Close: 11:00pm (AEDT), Sunday 16 November 2025
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