A customer-focused role where you'll oversee the resolution of customer issues, mentor team members and enhance service delivery through collaboration with stakeholders.
Key Responsibilities
* Manage customer complaints efficiently
* Cultivate team members' skills to boost performance
* Enhance service delivery by working closely with stakeholders
Essential Skills
* Background in customer service with a passion for team development
* Effective communication and leadership abilities
* Collaborative mindset for cross-functional teamwork