Senior Case Manager
Department of Justice Queensland is looking for a Senior Case Manager to serve as a Court Link Senior Case Manager. The role involves assessment, case management, and coordination of services for participants with complex needs and involvement with Specialist Courts and programs. Responsibilities include providing advice to courts, engaging stakeholders, developing management plans, liaising with support services, and maintaining accurate records. The position supports court decisions and facilitates appropriate referrals.
Base pay range
$102,817.00/yr - $111,975.00/yr
Your Key Responsibilities
* Provide information and advice to court users and stakeholders about all programs and supports available through Specialist Courts and Programs.
* Manage a case load of participants with complex and multiple needs in line with program and organisational standards with oversight from the Team Leader.
* Assess the risk and needs of participants and develop case management plans, including intervention strategies to ensure participants engage with appropriate support and treatment services with oversight from the Team Leader.
* Develop and maintain effective relationships with stakeholders, including government and non-government organisations to initiate, negotiate and facilitate linkages and access for participants to a range of appropriate services in line with program requirements.
* Apply sound practice, judgment and decision making to manage a caseload, ensuring that participant activities are consistent with evidence-based practice, with oversight from the Team Leader.
* Provide verbal and written advice, including the preparation of accurate progress and final reports in a timely manner to the court to assist with bail and sentencing decisions.
* Provide court advisory services to inform the court of participant involvement, progress, and outcomes on the program.
* Liaise, consult, and negotiate with the judiciary, legal profession, and court staff in relation to the management of participants within the program and provide advice regarding the availability of appropriate services and programs.
* Recommend decisions about the appropriateness of brokerage funding expenditure and appropriate use of resources for participants.
* Maintain accurate records in a computerised database to support program delivery and effective monitoring.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Government Administration
Location
Queensland, Australia (Rockhampton, Mount Morgan, Yeppoon)
Applications remain current for up to 12 months.
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