Now the time to set your sights even higher on the future you and the future career you deserve.
Your role as a Customer Advisor puts you in the driver's seat of our service delivery giving you the autonomy to do what you do best – helping customers achieve their banking goals.
Whether you're assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives.
Responsibilities
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* Exploring customers' needs through in-depth conversations to help them achieve their financial goals and collaborating with different specialists within the branch.
* Keeping up with constant change – you'll support customers with their digital literacy and online banking needs as we continue to innovate our offerings.
* Being the face of the branch and customer service – become our customers' go‑to person for processing transactions, handling cash, investigating queries or assisting with paperwork while keeping risk considerations at the forefront.
* Embracing an attitude of lifelong learning – bring your brilliant mind and well help you take your career to the next level with on‑the‑job training and external development opportunities.
* Building connections – a role at Bendigo Bank means supporting our customers, giving back and making our communities a better place while having some fun along the way
This is a permanent part‑time position located in Jamison. The roster is 30 hours per fortnight worked over two consecutive weekdays from 8.45am to 5.15pm. There is some flexibility around which consecutive days are worked.
What you'll bring to the role
* Experience in a customer service environment and the ability to achieve targets.
* Strong attention to detail to ensure secure accurate transactions with a risk mindset.
* Confidence to communicate with new and existing customers face‑to‑face and over the phone.
* Eagerness to understand and share what makes our bank different.
* A knack for teamwork – mateship is crucial for us to work together and achieve our goals.
* Experience in the banking and finance industry is a plus but certainly not essential.
We believe a diverse workforce supported by an inclusive culture is central to our success and we're all about recruiting the best people regardless of gender, age, disability, religion, sexual orientation or cultural background. To ensure that you feel supported and are set up for success please don't hesitate to reach out if you require any adjustments to the application or interview processes.
We are committed to responding to all candidates regardless of the outcome of your application.
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